Terms and Conditions for Whoo's Quality Cleaning
Effective Date: December 17, 2024
These Terms and Conditions (“Terms”) govern your use of the website and services provided by Whoo's Quality Cleaning ("Company," "we," "our," "us"). By accessing or using our website, services, or requesting a quote, you agree to comply with these Terms. Please read them carefully.
1. Services Offered
Whoo's Quality Cleaning provides commercial, medical, and educational cleaning services, including but not limited to:
Routine cleaning services for businesses and offices
Medical facility cleaning and disinfection
School and daycare cleaning
Post-construction cleaning
Specialty services (e.g., carpet cleaning, eco-friendly cleaning solutions)
We reserve the right to update, modify, or discontinue services at any time.
2. Quotes and Pricing
Quotes provided by Whoo's Quality Cleaning are based on information provided by the client about their specific needs, space, and cleaning frequency. All pricing is subject to change based on the scope of services, any special requests, or changes in the client’s requirements.
3. Client Responsibilities
To ensure the quality of our services, clients are responsible for providing accurate information about the space to be cleaned. Clients must ensure that access to the property is available at the scheduled time, and any necessary arrangements (e.g., parking, access codes, etc.) are communicated beforehand.
4. Payment Terms
Payment for services is due as outlined in the service agreement or invoice. We accept various forms of payment, including credit cards, checks, and electronic transfers. Late payments may incur additional charges or fees, as specified in the agreement.
5. Cancellations and Rescheduling
Clients may cancel or reschedule a cleaning service by notifying Whoo's Quality Cleaning at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
6. Liability
While we take all necessary precautions to care for your property, Whoo's Quality Cleaning is not liable for any damages to your property resulting from factors beyond our control, including pre-existing conditions or circumstances that affect the service delivery. Clients must notify us of any issues or damages within 48 hours of the service.
7. Privacy Policy
Whoo's Quality Cleaning values your privacy. The information we collect is used exclusively for providing services to you, responding to inquiries, and communicating about your services. We do not sell or share your personal information with third parties, except as required by law or as necessary to perform the services you request.
For more details, please refer to our full Privacy Policy below.
8. Service Limitations
While we strive to provide the best possible service, Whoo's Quality Cleaning is not responsible for cleaning services beyond what is agreed upon or specified in the service contract. Any additional requests or services must be discussed and agreed upon before the service is carried out.
9. Governing Law
These Terms are governed by the laws of the state of Illinois and the United States. Any legal disputes will be resolved in the courts of Cook County, Illinois.
10. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Clients will be notified of any significant changes. Continued use of our services or website constitutes acceptance of the updated Terms.
Privacy Policy for Whoo's Quality Cleaning
Effective Date: [Insert Date]
Whoo's Quality Cleaning is committed to protecting the privacy and security of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of information:
Personal identification information (e.g., name, email address, phone number)
Business-related information (e.g., type of cleaning service, business address, payment information)
We collect information when you fill out a request form, contact us via email, or interact with our website.
2. How We Use Your Information
We use your information to:
Provide the services requested
Respond to inquiries or questions
Process payments
Communicate with you about your service requests and scheduling
Improve our services and website
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist in operating our website or providing services, but these providers are required to protect your information and use it only for the intended purpose.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights, please contact us directly.
6. Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you interact with our website. You can disable cookies through your browser settings, but this may affect certain functionality.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about these Terms or our Privacy Policy, please contact us at:
📧 Email: info@whooscleaning.com
📞 Phone: 708-730-4708